How to Choose the Right Printing Partner for Your Business

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Selecting the right print partner is crucial for ensuring high-quality materials, meeting deadlines and getting good value for your money.

Here’s a comprehensive guide to help you choose a reliable and competent printing service provider:

1. Assess Your Printing Needs

  • Volume and Frequency: Determine how much and how often you need printing services.
  • Types of Materials: Identify the specific materials you need, such as business cards, brochures, banners, etc.
  • Quality Requirements: Define the quality standards you expect for your printed materials.
  • Customisation: Consider if you need personalized printing services, such as variable data printing.

2. Research Potential Partners

  • Reputation and Reviews: Look for companies with positive reviews and testimonials. Check online review sites and ask for references from other businesses.
  • Portfolio: Examine their portfolio to ensure they have experience with the type of printing you require.
  • Specialisations: Some printing companies specialize in specific areas, such as large format printing or digital printing. Choose a partner whose strengths align with your needs.

3. Evaluate Quality and Technology

  • Printing Technology: Ensure the company uses modern and efficient printing technology that meets your quality standards.
  • Samples: Request samples of their work to assess the print quality, color accuracy, and material quality.
  • Eco-Friendly Practices: If sustainability is important to your business, check if they offer eco-friendly printing options.

4. Compare Pricing

  • Transparency: Look for transparent pricing with no hidden costs. Ask for detailed quotes that include all potential charges.
  • Value for Money: Compare prices among different providers, but also consider the quality and service level. The cheapest option is not always the best value.
  • Discounts and Offers: Inquire about bulk order discounts, loyalty programs, and other special offers that could save you money.

5. Check Customer Service

  • Responsiveness: Assess how quickly and effectively the company responds to inquiries and requests.
  • Support: Ensure they provide excellent customer support and are willing to assist with design, proofing, and other stages of the printing process.
  • Communication: Clear and consistent communication is key to avoiding misunderstandings and ensuring smooth project execution.

6. Review Turnaround Times

  • Lead Times: Confirm their standard lead times for various printing services.
  • Rush Orders: Check if they can accommodate urgent requests and what additional costs might be involved.
  • Reliability: Look for a partner known for delivering on time and meeting deadlines consistently.

7. Consider Logistics

  • Location: Consider the location of the printing company. Local providers might offer faster delivery times and lower shipping costs.
  • Delivery Services: Ensure they offer reliable delivery options and can handle your shipping needs, whether local, national, or international.

8. Examine Contract Terms

  • Flexibility: Look for flexible contract terms that allow for changes or cancellations if necessary.
  • Commitment: Avoid long-term contracts until you are confident in the service quality and reliability of the provider.
  • Guarantees: Check if they offer satisfaction guarantees or warranties on their work.

9. Seek Recommendations

  • Network: Ask for recommendations from business associates, industry contacts, or trade organizations.
  • Testimonials: Read or watch client testimonials to get a sense of the customer experience and satisfaction levels.

10. Test with a Small Order

  • Pilot Run: Start with a small order to evaluate the printing partner’s quality, reliability, and customer service.
  • Feedback Loop: Provide feedback and see how they handle any issues or requests for adjustments.

By following these steps, you can find a printing partner who not only meets your technical and budgetary requirements but also aligns with your business values and goals. A good printing partner will contribute to the success of your marketing campaigns and overall business growth.

EPM Print Group, as a long term, local Queensland business and market leading print solutions agency, can assist with brand management and growth right across Australia. With our own online management portal, you can take charge of all your printing needs from the comfort of your desk or mobile phone. If your business would like to be supported by a professional, reliable, cost effective business solution, reach out to our team at

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